Privacy Policy

Website: www.treatmekind.org.uk

Update 01/04/2026

Introduction

Treat Me Kind International is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you interact with us, including through our website, donations, events, and communications.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We may collect and process the following information:

  • Contact details: name, email address, postal address, phone number
  • Donation information: donation history, Gift Aid status
  • Communication data: emails, messages, and enquiries
  • Technical data: IP address, browser type, and website usage data
  • Any other information you choose to provide (e.g. forms, surveys, or event registrations)

If you provide information about another person, you must have their consent.

How we use your information

We use your personal data to:

  • Process donations and claim Gift Aid
  • Send updates, newsletters, and information about our work (where you have consented)
  • Manage events, volunteering, and fundraising activities
  • Respond to enquiries and provide support
  • Maintain accurate records
  • Improve our services and communications
  • Ensure website security and prevent fraud

We may also use data (including publicly available data) to better understand our supporters and improve our fundraising approach.

Legal basis for processing

We rely on the following lawful bases:

  • Consent – for email and digital marketing
  • Legitimate interests – for postal communications and supporter engagement
  • Legal obligation – for Gift Aid and financial record keeping
  • Contract – when processing donations or event participation

You can withdraw consent at any time.

Marketing communications

We will only send email or text communications if you have opted in

  • You can unsubscribe at any time via the link in our emails
  • We may send postal communications based on legitimate interest unless you opt out

To update your preferences, contact: info@treatmekind.org.uk

Sharing your information

We do not sell or trade your data.

We may share your data with trusted third parties where necessary, such as:

  • Payment processors
  • Email and CRM systems
  • Professional advisors

We may also disclose data:

  • If required by law
  • To protect our legal rights or prevent fraud

Data storage and security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and password protection
  • Encryption for financial transactions

Please note that data transmission over the internet cannot be guaranteed as completely secure.

Data retention

We only keep your data for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • To meet legal and regulatory requirements

When data is no longer required, it will be securely deleted.

External links

Our website may contain links to other websites.
We are not responsible for their privacy practices, please review their policies separately.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: info@treatmekind.org.uk

Contact details

Treat Me Kind International
co Richard Place Dobson, 1-7 Station Road, Crawley, RH10 1HT

Tel: 01444 682062

Email: info@treatmekind.org.uk

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